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Bugs, questions, feature requests or film that will not scan — write and a human replies.
emrealici@yandex.comSubscriptions
Plans, renewals, refunds and cancellations are handled by Apple in your App Store account settings.
Manage subscriptionsGetting started
- Pick your sport on first launch — football or soccer. You can change it later from the editor menu.
- Create a project and choose a video from your photo library.
- Let the scan finish. It reads the whole game on-device and marks the plays it finds on the timeline.
- Freeze anywhere to get the overlays, draw your point, then record or export.
Common questions
The scan is taking a long time
Scanning is real computation on your device, so the length of the film and the age of the phone both matter. Keep the app in the foreground while it runs, and start with a single drive if you just want to see what it does with your film.
Some players were missed, or the sides look wrong
Side splitting works from jersey color, so it struggles when both teams wear similar shades, when the film is very dark, or when the camera is far away and the players are only a few pixels tall. Better light and a tighter, steadier frame make a large difference. You can also correct assignments by hand from the Teams panel.
Overlays drift when the camera pans
The app compensates for camera motion, but fast pans with the play and hard broadcast cuts can still shake it loose. Freeze on a settled frame, or step a frame or two forward, and the overlays re-anchor.
My export has a watermark
Free exports are watermarked, and free users get one per day by watching a rewarded ad. Any Pro plan removes the watermark, the daily limit and the ads.
I bought Pro but the app still shows the paywall
Open the paywall and tap Restore purchases, and make sure you are signed in with the same Apple Account that made the purchase. If it still does not unlock, email us with the date of purchase and we will sort it out.
Can I use it on iPad?
Yes. TakticalSnap runs on iPhone and iPad on iOS 16 or later, with a wider three-column layout on iPad for the chalkboard, spatial analytics and report screens.
Does anything get uploaded?
No. Analysis is entirely on-device and the app needs no account. The full detail is in the privacy policy.
Reporting a problem
The most useful bug report includes: your device and iOS version, the app version (Settings screen, bottom), what you expected, what happened instead, and — if it is about a scan — how the film was shot. A short screen recording is worth a thousand words.